The Emergency Telecommunications Cluster (ETC) was formally activated in January 2013 to provide common telecommunication services to the humanitarian community responding to the crisis in Syria and surrounding countries.
The humanitarian community rely on technology services for all aspects of their operations from reporting and coordination, to ensuring the security and safety of staff in the field. Since the Cluster was activated, ETC has deployed common services across the region.
As global ETC lead, WFP works in collaboration with partner agencies including UNHCR, UNDSS and UNICEF to deliver common services. Regular ETC Syria teleconferences ensure coordination and information-sharing on a global level, and working group meetings are held at a local level.
ETC Syria operates under the “Whole of Syria” approach which encompasses Syria, Jordan, Lebanon and Turkey where the ETC provides services.