Since the start of Yemen’s civil war in September 2014, there are now an estimated 21.6 million people in need of humanitarian assistance and protection services―this a staggering two thirds of the population. The crisis in Yemen remains the worst in the world, driven by conflict, disease, economic collapse, and the breakdown of public services.

The Emergency Telecommunications Cluster (ETC) was officially activated in Yemen on 1 April 2015 to provide the communications services which support thousands of responders to carry out their life-saving work effectively, safely, and securely.

The ETC delivers internet connectivity, security communications, and coordinates the humanitarians ICT response in Yemen across 10 locations―Aden, Al Mukalla, Al Hodeidah, Al Mokha, Hajjah, Ibb, Marib, Sana’a, Sa’ada, and Tourba.