Grenada

ETC Activities

Hurricane Beryl―formed on 30 June as a Category-4 hurricane and swept across the Caribbean, impacting 10 Caribbean Disaster Emergency Management Agency (CDEMA)-participating states of Barbados, the Cayman Islands, the Dominican Republic, Grenada, Haiti, Jamaica, Saint Lucia, Saint Vincent and the Grenadines (SVG), and Trinidad and Tobago.

CDEMA continues to lead the coordinated efforts, supported by National Emergency Management Coordinatorsto response to the impact of Hurricane Berylsince 02 July. The Emergency Telecommunications Cluster (ETC)though not activatedis coordinating with its partners globally and on the ground to assess and respond to ICT needs, through CDEMA. 

 

 

ICT Profile

Country background
Country name
Grenada
Capital city
St. George's
Name of national disaster management agency

National Disaster Management Agency (NaDMA)

Name of telecommunications ministry

Ministry of Infrastructure Development, Public Utilities, Energy, Transport, and Implementation

Name of telecommunications regulator

National Telecommunications Regulatory Commission (NTRC)

Population

112,000

Country narrative

Grenada, island country of the West Indies. It is the southernmost island of the north-south arc of the Lesser Antilles, lying in the eastern Caribbean Sea about 100 miles (160 km) north of the coast of Venezuela. Oval in shape, the island is approximately 21 miles (34 km) long and 12 miles (19 km) wide. The southern Grenadines—the largest of which is Carriacou, about 20 miles (32 km) north-northeast, with an area of 13 square miles (34 square km)—are a dependency.

The capital, St. George’s, on the southwest coast, is also the main port, having a fine natural harbour, and its picturesque pastel-coloured houses rise up the hillsides from the waterfront. 

Currency

Eastern Caribbean dollar (XCD)

Inform Risk Score

2.2

International Calling Code

+1-473

Internet Country Code

.gd

Electrical Standard

Grenada uses type G power plugs and sockets (outlets). The standard voltage is 230 V at a frequency of 50 Hz.

Key ICT statistics
Fixed-telephone subscriptions per 100 inhabitants

21

Mobile-cellular subscriptions per 100 inhabitants

81

Fixed (wired)-broadband subscriptions per 100 inhabitants

24.46

Mobile-broadband subscriptions per 100 inhabitants

58

GSMA mobile connectivity index score

59.4

3G coverage % of population

94%

Regulations and rules
Regolations/Rules
Type of regulation
Disaster management
Policy name

Disaster Management Act

Description

The Act provides the legal basis for disaster risk reduction, emergency response, and recovery operations.

National Disaster Management Agency (NaDMA) is the central coordinating agency responsible for disaster preparedness, response, and recovery efforts in Grenada.

The country conducts regular risk assessments to identify vulnerable areas and populations. Early warning systems are in place to alert communities about impending natural disasters, such as hurricanes, floods, and tsunamis.

Type of regulation
Telecommunications
Policy name

Telecommunications Act 31 of 2000

Description

The Telecommunications Act 31 of 2000 provides the framework under which the National Telecommunications Regulatory Commission is given authority for the regulation of the telecommunications sector. Details are available on https://ntrc.gd/ova_doc/telecommunications-act/. 

Communications service providers
Mobile network operator (MNO)
Company name
Digicel Grenada
GSMA HCC signatory
No
Parent company name (majority holding)
Digicel
Service description
Digicel operates in Grenada providing mobile phone and data services.
Coverage map (provide URL)
-https://www.gsma.com/coverage/#146
Mobile money service available
No
Fibre optic network
No
Voice and SMS services
Yes
3G/4G data services
Yes
Mobile network operator (MNO)
Company name
Flow Grenada
GSMA HCC signatory
No
Parent company name (majority holding)
Cable & Wireless Communications
Service description
Flow is a leading telecommunications provider in Grenada, offering a range of services including mobile, landline, internet, and TV services.
Coverage map (provide URL)
-https://www.gsma.com/coverage/#62
Mobile money service available
No
Fibre optic network
No
Voice and SMS services
Yes
3G/4G data services
Yes
Internet service provider (ISP)
Company name
Digicel Grenada
Service description
Digicel Grenada offers broadband internet using fibre-optic, DSL, and wireless to cater to residential and commercial needs. Services include landline telephony, essential for businesses and government, and cable TV services.
Fibre optic network
Yes
Internet service provider (ISP)
Company name
FLOW (Cable and Wireless Communications Ltd)
Service description
Flow Grenada offers broadband internet using fibre-optic, DSL, and wireless to cater to residential and commercial needs. Services include landline telephony, essential for businesses and government, and cable TV services.
Fibre optic network
Yes
Internet service provider (ISP)
Company name
Businesscom Networks
Service description
BusinessCom's satellite connectivity solution offers high-performance broadband internet connectivity services to businesses and governments.
Fibre optic network
No
Internet service provider (ISP)
Company name
TS2 Space - Global Satellite Services
Service description
TS2 Space - Global Satellite Services provides satellite-based internet service in South America and Caribbean Sea.
Fibre optic network
No
Internet service provider (ISP)
Company name
SpaceX
Service description
Starlink primarily provides high-speed internet access to underserved and remote areas around the world through a satellite-based internet constellation designed and operated by SpaceX.
Fibre optic network
No
Internet service provider (ISP)
Company name
One Web
Service description
OneWeb offers Internet access through a constellation of Low Earth Orbit satellites that will provide connectivity to people.
Fibre optic network
No