State of Palestine

ETC Activities

The ETC is supporting the telecommunications response to the conflict in Gaza which broke out on 07 October 2023.

Current Operations

Palestine: Conflict

Emergency

Key Documents

Report

ETC Palestine User Satisfaction Survey Report 2024

20 December 2024

Minutes

Global ETC Teleconference Minutes: Palestine #30 - 03 December 2024

16 December 2024

SitRep

ETC Palestine Situation Report #48 - 28 November 2024

28 November 2024

Factsheet

ETC Palestine Factsheet: November 2024

28 November 2024

See all related documents

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ICT Profile

Country background

Country name

State of Palestine

Capital city

Jerusalem

Name of telecommunications ministry

Ministry of Telecom and Information Technology of the State of Palestine

Name of telecommunications regulator

Palestine administration and telecom regulatory authority

Population

4.932M

Country narrative

The lack of progress towards peace and reconciliation continues to create an unsustainable economic situation in the Palestinian territories. Economic momentum faltered during 2019 driven by a decline in private and public consumption and investment. The PA’s fiscal stress significantly heightened in 2019 over clearance revenues.

Currency

Palestine pound

Key ICT statistics

Regulations and rules

Regolations/Rules

Type of regulation

Telecommunications

Policy name

The Israeli-Palestinian Interim Agreement on the West Bank and the Gaza Strip (“Oslo 2”— 9/28/95) - ANNEX III, ARTICLE 36, Telecommunications

Description

-The establishment of an independent Palestinian telephone network, the Palestinian side shall enter into a commercial
agreement with Bezeq - The Israel Telecommunications Corp. Ltd., regarding supply of certain services in the
West Bank and the Gaza Strip.

Type of regulation

Telecommunications

Policy name

Law By Decree No. 16 Of 2017 On Cybercrime

Description

Communications service providers

Mobile network operator (MNO)

Company name

Jawwal

GSMA HCC signatory

Parent company name (majority holding)

Paltel

Service description

Palestine Cellular Communications Company, trading as Jawwal, is the first Palestinian communications company specialized in cellular and wireless communications, in West Bank and Gaza Strip. Services: GSM, GPRS, EDGE, SMS, MMS, ISP, UMTS, HSPA, HSPA+

Coverage map (provide URL)

Mobile money service available

Fibre optic network

Yes

Voice and SMS services

Yes

3G/4G data services

Yes

Website

http://www.jawwal.ps/

Mobile network operator (MNO)

Company name

Ooredoo

GSMA HCC signatory

Service description

Ooredoo Palestine is an MNO in the West Bank founded in 2009. It describes itself as a member of the Ooredoo Group, and it is 48.45% owned by Ooredoo, 34.03% by the Palestine Investment Fund, and 17.52% by others. Services: GSM, GPRS, EDGE, SMS, MMS, ISP

Coverage map (provide URL)

Mobile money service available

Voice and SMS services

Yes

3G/4G data services

Yes

Website

http://www.ooredoo.ps/

Internet service provider (ISP)

Company name

PALTEL

Service description

Paltel offers a range of services and products with high technology and the highest quality standards to suit all needs.

Fibre optic network

Yes

Website

https://www.paltel.ps/en/individuals

Internet service provider (ISP)

Company name

Mada al Arab LTD

Service description

Mada is specialized in providing the internet service and has been licensed to provide the internet service through the BSA and broadband systems from the ministry of telecoms and information technology. They have their own fiber line.

Fibre optic network

Yes

Website

https://mada.ps/