The Emergency Telecommunications Cluster (ETC) requires a cohesive, focused and user-friendly website to facilitate effective ICT emergency response. The current website was not developed with this express purpose in mind. A complete redevelopment of the website is required to better serve the humanitarian ICT community.
Objectives
The redevelopment will provide a useful, practical and attractive website tailored to the needs and requirements of the Emergency Telecommunications Cluster (ETC) and its stakeholders. The objectives of the new website are to:
- Provide operational support for all ETC activities and staff
- Increase awareness of ETC services, activities and impact, and understanding of the vital role of ICT in humanitarian emergency response
- Provide a channel through which management decisions and information can be rapidly and effectively disseminated to the field
The redevelopment will improve:
- Navigation: Making the website more user-friendly and intuitive
- Design: Improving the look and feel and overall aesthetic
- Content: Redefining content so it is more relevant to its target audience.
- Functionality: Enhancing the user experience.
Vision
Improve the delivery of common ICT services in emergencies to enable more effective humanitarian response operations globally.
It will do this by:
- Providing a comprehensive, easy-to-access repository for all ETC documents, tools and resources e.g. templates, reports, policies and procedures, meeting minutes etc.
- Providing up-to-date, relevant information and stories about ETC activities, emergencies and ICT disaster management.
- Providing a platform to facilitate communication, interaction and collaboration between ETC members and stakeholders and humanitarian ICT professionals.
- Integrating tightly with social media.
- Ensuring the continued relevance of content and functionality through regular feedback, assessment and analysis.
For more information, see: ETC Website Frequently Asked Questions